Legal Notice
This is a reference translation. If it differs from the Japanese version, the Japanese version prevails.
Company nameFunovate Technology LLC
Head of operationsト シン
Address2-19-7-704 Kanagawa, Kanagawa-ku, Yokohama-shi, Kanagawa 221-0045, Japan
Phone+81-45-900-4399 (weekdays 10:00–18:00 Japan time)
We recommend contacting us by email so there is a written record.
We recommend contacting us by email so there is a written record.
Emailhello@pixvibe.ai
ServicePixVibe is an online image toolkit for removing backgrounds, converting, compressing, cropping, resizing and upscaling images. The basic tools are free and run in your browser. Advanced AI processing on our servers (Pro tools) uses Credits; the number consumed depends on the model and settings you choose and is shown before processing starts.
PricePrices for each plan are shown on the Pricing Page. Prices are in US dollars (USD). We do not charge consumption tax or other taxes on top of the displayed price.
Additional feesInternet connection charges are borne by the customer. Because payments are in USD, your card issuer may charge a currency conversion fee.
Payment methodsCredit cards (Visa / Mastercard / American Express, etc.) and other methods shown at checkout. Payments are processed by Stripe.
Payment timing
- One-time purchases (credit packs): charged when you complete the purchase.
- Subscriptions: charged when you subscribe, then automatically on each monthly renewal date.
DeliveryCredits are added and usable immediately after payment. Results are delivered as soon as processing completes (images processed on our servers are deleted within 24 hours, so save them promptly). Credits from one-time packs do not expire.
Subscriptions
- Term: renews automatically every month at the same price until cancelled.
- How to cancel: anytime from your Dashboard.
- When cancellation takes effect: you keep access until the end of the current billing period and are not charged again. No prorated refunds for cancelling mid-period.
- Credits: each month’s Credits are granted at renewal; unused Credits do not roll over.
- Plan changes take effect immediately. Upgrades are charged the prorated difference immediately; downgrades are adjusted on your next invoice.
Returns & cancellationsIf the Service is defective
If processing fails due to a system error, the Credits it consumed are returned to your account automatically. For any other defect, contact hello@pixvibe.ai; we will review the issue and remedy it, for example by restoring Credits.
If the Service is not defective
Due to the nature of digital services, purchases cannot be returned for change-of-mind reasons. However, Credits from one-time packs are refundable within 14 days of purchase if none have been used (contact hello@pixvibe.ai). Subscription fees are non-refundable once the billing period has begun.
If processing fails due to a system error, the Credits it consumed are returned to your account automatically. For any other defect, contact hello@pixvibe.ai; we will review the issue and remedy it, for example by restoring Credits.
If the Service is not defective
Due to the nature of digital services, purchases cannot be returned for change-of-mind reasons. However, Credits from one-time packs are refundable within 14 days of purchase if none have been used (contact hello@pixvibe.ai). Subscription fees are non-refundable once the billing period has begun.
System requirementsA current major browser (latest two versions of Chrome, Firefox, Safari or Edge) and a stable internet connection. No software installation required.